Frequently Asked Questions
1. What sets Northwest Glass Act apart?
Well aside from the several pages we have dedicated in order to explain to you why we are the best, we are ultimately set apart because we are a small business who genuinely cares about our customers. We work with your schedule and are never in a hurry. Our main goal is to put a smile on our customer's face when they see the finished product.
2. How long will it take to have my windows washed?
We are definitely fast and efficient, but we never hurry. We do not leave until your windows shine and are squeaky clean. It also depends on if you are having your windows washed just on the outside, or outside and in. The average sized house takes us a couple of hours depending on how big the crew is.
3. How do you set your prices?
First off, all estimates are free. Price depends on size of the window and the height of the window. If the window is larger and higher off the ground it is going to cost more to have washed than a window that is ground level and is average sized. Our prices are extremely competitive and it is harder to find a window washing company with a better service that offers our prices.
4. How often should I have my windows cleaned?
Ultimately that is up to you and how clean you want your windows to consistently be. It also depends on where you live. Some areas in Spokane get hit with more dust and rain than others. We recommend no less than once every two during the warmer months. Also, we offer loyalty discounts to people who continually request our services.
5. Do I have to be at home when you are washing my windows?
No you do not. We only higher people who are genuine, honest, trustworthy folks. But we would recommend that you are home just because as a home owner it eases the mind. It also makes it easier on us if you are home so we can make sure you are pleased with the finished product.
5. What are my payment options?
Northwest Glass Act takes cash, checks and cards. Payment is due on completion of the job.
6. Can you remove paint and deep water stains from the windows?
Absolutely we can! It is difficult work and slows down the washing process because we have to do it carefully without damaging your windows but it is most definitely doable! If your windows are significantly stained we sometimes charge a small amount extra because it takes quite a bit of extra time.
7. What if it rains?
It doesn't! Rain does not affect the way we clean your windows. They will look just as good. If for your peace of mind, you want to reschedule on a rainy day we do not have a problem with that!